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Digital Visibility Privacy Policy
Last Updated: 2024-09-10
Introduction
Digital Visibility (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada. By interacting with our services, you agree to the terms outlined in this policy.
Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, and business information.
- Communication Preferences: Information about your preferences for receiving communications from us.
- Interaction Data: Records of your communications with us, including emails, phone calls, and inquiries submitted through our website.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
How We Collect Information
We collect personal information through the following methods:
- Directly from You: When you fill out forms on our website, subscribe to our newsletters, or contact us by phone or email.
- Automated Technologies: Through cookies and other tracking technologies on our website.
- Through CRM Systems: When we manage interactions with clients and prospective clients.
Purpose of Collecting Information
We collect and use your personal information for the following purposes:
- Email Marketing: To send you promotional emails about our services, updates, and relevant industry information.
- Client Relationship Management (CRM): To manage and analyze customer interactions, maintain client records, and improve our service delivery.
- Follow-Ups and Calls: To contact you regarding your inquiries or to offer our services that may be of interest to you.
- Service Improvement: To enhance our services based on your feedback and interactions.
- Compliance and Legal Obligations: To comply with legal, regulatory, and security obligations.
Consent
We obtain your consent for collecting, using, or disclosing your personal information by:
- Explicit Consent: When you actively subscribe to our communications or submit your information through forms.
- Implied Consent: Through continued interaction with our website or services.
You can withdraw your consent at any time by contacting us or opting out of marketing communications using the unsubscribe link in our emails.
How We Use Your Information
We use your information for purposes including, but not limited to:
- Sending Marketing Communications: To keep you informed about our services and promotions.
- Providing Customer Support: To respond to your inquiries and provide necessary assistance.
- Conducting Follow-Ups: To assess your needs and explore how our services can benefit you.
- Improving Our Services: To understand your preferences and improve the quality of our offerings.
Sharing of Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors that help us deliver our services, such as email marketing platforms and CRM providers. These third parties are bound by contractual obligations to keep your information confidential and secure.
- Legal Authorities: If required by law, regulation, or legal process, we may disclose your information to relevant authorities.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Data that is no longer needed is securely deleted or anonymized.
Data Security
We implement a variety of security measures, including encryption, access controls, and regular audits, to protect your personal information from unauthorized access, use, or disclosure.
Access to Your Information
You have the right to request access to your personal information, ask for corrections, or request deletion where applicable. To exercise these rights, please contact us at [contact information].
Your Rights
Under applicable privacy laws, you have rights related to your personal data, including the right to access, correct, or delete your information, and the right to withdraw consent. You also have the right to lodge a complaint with a privacy regulator if you believe your data has been mishandled.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the date of the latest revision.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: Info@DigitalVisibility.ca
Complaints and Dispute Resolution
If you have a complaint about our privacy practices, please contact us using the details above. We will work with you to resolve your concerns.
Book A Meeting To Discuss Your Needs
Connect With Us
- 55 Coventry Crescent, Kingston, Ontario [K7M 7S8]
- Info@DigitalVisibility.ca
- +1 (343) 989-4618
By submitting this form, you agree to our Privacy Policy.
FAQ
Digital Visibility is a comprehensive digital marketing agency that offers a range of services including UI/UX Design, Website Design using platforms like Wix and WordPress, SEO (including Local SEO and Technical SEO), Social Media Management, Paid Advertising (Facebook and Google Ads), Custom GPT development, and Graphic Design. Our goal is to help small to medium-sized businesses across Canada and the US grow and succeed online.
Our UI/UX design services focus on creating intuitive and engaging interfaces that enhance user experience, leading to better customer satisfaction, increased time on site, and ultimately higher conversion rates. We use Figma to design websites that are not only visually appealing but also user-friendly and optimized for conversions.
Our SEO packages include Local SEO, On-Site SEO, Technical SEO, and Keyword Research. We tailor our SEO strategies to ensure your website ranks higher in search engine results, improving visibility and driving more organic traffic to your site.
Local SEO targets specific geographic areas, making your business more visible to customers in your local community. This can significantly increase foot traffic to brick-and-mortar locations, enhance local brand recognition, and boost local sales.
We start by understanding your business and products, followed by selecting the appropriate e-commerce platform (Wix, Shopify, etc.). We then design and develop your site, set up payment processing, and ensure your site is SEO-optimized. Our team also provides training on managing the e-commerce platform.
We offer social media content creation, marketing strategy formulation, and administration services. These services enhance your online presence by increasing engagement, building your brand identity, and connecting with your target audience more effectively.
We develop customized GPTs tailored to automate specific business workflows, such as customer service, content generation, or data analysis. These tools help streamline operations, reduce labor costs, and improve service delivery by providing consistent and instant responses to client queries.
Using our paid ads services, including Facebook and Google Ads, provides targeted advertising capabilities, immediate results, detailed analytics, and a high return on investment by reaching potential customers who are actively looking for your products or services.
While we cater to a variety of industries, we have a strong track record in retail, service industries, restaurants, property management, real estate, and construction.
Our pricing is competitive and varies based on the scope of the project and the services selected. We offer both consultation-based services and package offerings, tailored to meet the specific needs and budget of each client.
Our free consultation involves a detailed discussion about your business needs, goals, and the challenges you face. We use this information to recommend the most effective strategies and services to help your business grow.
Our graphic design services stand out due to our focus on creativity, brand alignment, and marketing effectiveness. We create designs that not only look great but also communicate your brand’s message effectively.
Yes, you can find numerous success stories and testimonials from our satisfied clients on our website at DigitalVisibility.ca.
Our graphic design services stand out due to our focus on creativity, brand alignment, and marketing effectiveness. We create designs that not only look great but also communicate your brand’s message effectively.
Each platform serves different needs: Wix and Squarespace are user-friendly for smaller projects, WordPress offers extensive customization, and Shopify is ideal for e-commerce solutions. We help choose the best platform based on your specific business requirements.
Our team regularly attends industry workshops, participates in training sessions, and keeps abreast of the latest research to ensure our strategies remain effective and innovative.